Privacy Policy
Last Updated: March 9, 2025
This Privacy Policy describes how Mopel Karsut ("we," "us," or "our") collects, uses, discloses, and safeguards information about you when you access or use our online platform, website, and related services (collectively, the "Service"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the Service.
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. We reserve the right to make changes to this policy at any time. The date at the top of this page indicates when this policy was last revised.
1. Information We Collect
We collect information in several ways: information you provide directly to us, information collected automatically when you use the Service, and information obtained from third parties.
1.1 Information You Provide Directly
We collect information you voluntarily provide when you:
Account Registration: When you register for an account, we collect your name, email address, password, and any other information you choose to provide such as a profile photo or biographical information.
Webinar Participation: When you register for or attend a webinar or live broadcast, we collect your registration details, participation records, questions submitted, and any communications made through interactive tools such as polls, chats, or Q&A features.
Payment Information: When you make a purchase or subscription payment, we collect billing details including payment card information, billing address, and transaction history. Payment card data is processed by third-party payment processors and we do not store full card numbers on our servers.
Communications: When you contact us for support or send us messages, we collect the content of those communications along with your contact information.
Surveys and Feedback: When you respond to surveys, complete feedback forms, or participate in research, we collect the responses and information you provide.
1.2 Information Collected Automatically
When you access or use the Service, certain information is automatically collected:
Device and Connection Information: We collect information about the device you use to access the Service, including hardware model, operating system and version, browser type and version, unique device identifiers, IP address, and mobile network information.
Usage Data: We collect information about your interactions with the Service, including pages visited, features used, time and duration of visits, referring URLs, search queries entered, content viewed, and actions taken within the platform.
Log Data: Our servers automatically record information when you use the Service, including your IP address, browser type, operating system, referring web page, pages visited, location, mobile carrier, device information, search terms, and cookie information.
Cookies and Similar Technologies: We use cookies, web beacons, pixel tags, local storage, and other tracking technologies to collect information about your browsing behavior and preferences. See Section 5 for more details on cookies.
1.3 Information from Third Parties
We may receive information about you from third parties, including:
Social media platforms if you connect your account or interact with our content on those platforms; analytics providers; advertising partners; and other users who may provide information about you when using our platform features.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Providing and Operating the Service
To create and manage your account; to facilitate your participation in webinars, live broadcasts, and interactive sessions; to process payments and transactions; to provide customer support and respond to your inquiries; to send administrative communications such as confirmations, technical notices, and security alerts; and to personalize your experience on the platform.
2.2 Improving and Developing the Service
To analyze usage patterns and trends; to conduct research and development; to test new features and improvements; to monitor the performance and stability of the platform; and to diagnose and fix technical problems.
2.3 Marketing and Communications
To send promotional communications about our services, upcoming webinars, new features, and other news that may be of interest to you, subject to your communication preferences; to deliver targeted advertising; and to measure the effectiveness of our marketing campaigns.
2.4 Safety and Security
To verify identities and prevent unauthorized access; to detect, investigate, and prevent fraudulent transactions and other illegal activities; to protect the rights and safety of our users and the public; and to enforce our terms of service and other policies.
2.5 Legal Compliance
To comply with applicable laws, regulations, and legal processes; to respond to lawful requests from public authorities; and to establish, exercise, or defend legal claims.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
3.1 Service Providers
We share information with third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.
3.2 Webinar Hosts and Instructors
When you register for or participate in a webinar or educational session, certain information such as your name, questions, and participation data may be visible to or shared with the host or instructor conducting that session.
3.3 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction. We will notify you of any such change and your choices regarding your information.
3.4 Legal Requirements and Protection
We may disclose your information if we believe disclosure is in accordance with, or required by, any applicable law or legal process; to protect the rights, property, and safety of us, our users, or others; to detect and prevent fraud or security issues; or to enforce our agreements and policies.
3.5 With Your Consent
We may share your information for other purposes with your explicit consent or at your direction.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
The duration of your account and ongoing relationship with us; whether there is a legal obligation to which we are subject that requires us to retain data for a certain period; and whether retention is advisable in light of our legal position, such as in regard to applicable statutes of limitations, litigation, or regulatory investigations.
When your information is no longer needed, we will securely delete or anonymize it. If complete deletion is not immediately possible, for example because your information has been stored in backup archives, we will securely store your information and isolate it from any further processing until deletion is possible.
5. Cookies and Tracking Technologies
5.1 Types of Cookies We Use
We use the following categories of cookies and similar technologies:
| Category | Purpose | Examples |
|---|---|---|
| Strictly Necessary | Essential for the Service to function; cannot be disabled | Session management, security tokens, login persistence |
| Performance & Analytics | Collect anonymous usage data to help us improve the Service | Page views, error tracking, load times |
| Functional | Remember your preferences and settings | Language preferences, display settings |
| Marketing | Deliver relevant advertising and measure campaign effectiveness | Interest-based ads, conversion tracking |
5.2 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when new cookies are set. Please note that disabling certain cookies may affect the functionality of the Service and your ability to use certain features.
You may also opt out of analytics tracking and certain advertising cookies through industry opt-out tools available from standard digital advertising organizations.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental or unlawful destruction, loss, alteration, disclosure, or other unlawful forms of processing. These measures include:
Encryption of data in transit using industry-standard protocols; encryption of sensitive data at rest; access controls limiting who within our organization can access personal data; regular security assessments and testing; and incident response procedures to address potential data breaches.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you and relevant authorities as required by applicable law.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
7.1 Access and Portability
You have the right to request access to the personal information we hold about you and, in certain circumstances, to receive that information in a structured, commonly used, machine-readable format.
7.2 Correction and Rectification
You have the right to request that we correct inaccurate or incomplete personal information we hold about you. You can update much of your account information directly through your account settings.
7.3 Deletion
You have the right to request that we delete your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected, or if you withdraw consent and there is no other legal basis for processing.
7.4 Restriction and Objection
You may have the right to request that we restrict the processing of your personal information or to object to certain types of processing, including processing for direct marketing purposes.
7.5 Withdrawal of Consent
Where we process your information based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
7.6 Marketing Communications
You may opt out of receiving promotional emails from us by following the unsubscribe link included in each email or by contacting us directly. Please note that even if you opt out of marketing communications, we will still send you administrative and transactional messages related to your account and use of the Service.
To exercise any of these rights, please contact us using the contact information provided in Section 11. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before fulfilling your request.
8. Children's Privacy
The Service is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16 without verifiable parental or guardian consent, we will take steps to delete that information as soon as possible.
If you believe we may have any information from or about a child under 16, please contact us immediately using the details provided in Section 11.
9. Third-Party Links and Services
The Service may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third-party services, and we are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party services you access through links on our platform.
When you use third-party integrations or connect your account to external services, those third parties may collect information about you in accordance with their own privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will notify you by:
Posting the revised policy on this page with an updated "Last Updated" date; sending you an email notification if you have an account with us; and/or displaying a prominent notice on our platform.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following details:
Mopel Karsut
Zamarstynivska St, 79, Lviv, Lviv Oblast, Ukraine, 79000
Email: help@mopelkarsut.com
Phone: +380 (52) 222-25-07
Website: mopelkarsut.com
We are committed to resolving any complaints or concerns about our privacy practices. If you are not satisfied with our response, you may have the right to lodge a complaint with a relevant supervisory or data protection authority in your jurisdiction.